EP Stay Platform
Operated by Sun City Goods & Services LLC

1. PLATFORM DESCRIPTION

EP Stay (“Platform”) is operated by Sun City Goods & Services LLC (“Company”). The Platform is a marketplace that allows independent property owners (“Hosts”) to advertise accommodations to potential guests (“Users”). The Company does not own, lease, manage, control, or operate any property listed on the Platform.

2. NO AGENCY RELATIONSHIP

The Company is not a party to any agreement between Hosts and Guests. All transactions, bookings, and agreements are made solely between Users.

2A. FEES AND PAYMENTS

There are no monthly listing fees. EPStay charges a transparent 10% booking service fee when a reservation is successfully paid. Hosts choose whether the fee is paid by the host, split evenly with the guest, or paid by the guest. In every case EPStay receives exactly 10% of the eligible booking subtotal, excluding taxes. Featured and Spotlight placement are editorial, admin-controlled labels and carry no charge.

Reservation formation: a reservation is formed only after payment succeeds and the Platform confirms it. Pending or processing payments do not create a confirmed reservation.
Cancellations and refunds: cancellations follow the Host's published policy for the listing. Approved refunds are returned to the original payment method; the booking service fee is refunded in proportion to the refunded subtotal.
Chargebacks: Users agree to contact EPStay before initiating a chargeback. Disputed amounts may be withheld from payouts until resolved.
Taxes: Hosts are responsible for determining, collecting, and remitting applicable lodging and sales taxes. Taxes are excluded from the booking service fee base.
Payout timing: host payouts are released through the payment processor after the guest payment settles and are subject to the processor's schedule and verification requirements.
Failed payments: a failed or reversed payment cancels the associated reservation and releases the dates.
Responsibilities: Hosts are responsible for listing accuracy, availability, safety, property condition, and the guest experience. Guests are responsible for their conduct and for the property during a stay.
Suspension: the Company may suspend or terminate an account for fraud, non-payment, unsafe conduct, or repeated policy violations.

This section is pending review by a qualified Texas attorney.

3. DISCLAIMER OF WARRANTIES

The Platform and all listings are provided “as is” without warranties of any kind. The Company does not guarantee:

Accuracy of listings
Safety or condition of properties
Compliance with laws
Availability or suitability

4. LIMITATION OF LIABILITY

To the fullest extent permitted by law, the Company shall not be liable for:

Personal injury
Death
Property damage
Theft
Loss of use
Disputes between Users

Users assume all risks associated with use of the Platform.

5. ASSUMPTION OF RISK

Users acknowledge that staying at or listing properties involves inherent risks. By using the Platform, Users voluntarily assume all such risks.

6. INDEMNIFICATION

Users agree to indemnify, defend, and hold harmless the Company from any claims, damages, liabilities, and expenses arising from:

Use of the Platform
Property conditions
Interactions between Users

7. ARBITRATION AGREEMENT

All disputes shall be resolved through binding arbitration in the State of Texas. Users waive the right to jury trial.

8. CLASS ACTION WAIVER

Users agree to resolve disputes individually and waive any right to participate in class actions.

9. GOVERNING LAW

These Terms are governed by the laws of the State of Texas.

10. MODIFICATIONS

The Company reserves the right to modify these Terms at any time.

By using the Platform, you agree to these Terms.